Retail. Easy.

Remodeling your store can bring new life and energy to your business, and increase sales!

A quick guide to setting up EASY Gift Wrapping for your holiday shoppers.

Before you stress-out too much over developing a sophisticated marketing campaign, start a blog for your business, get a couple of friends and loyal customers involved, and you’ll quickly be on your way to creating lasting connections with your base.

A simple way to deliver stellar, and consistent customer service every time. It is also a straightforward way to train those great new employees you hired to maintain the standards you’ve developed and not lose a single sales opportunity. These days, we need to convert as many customers as possible!

In Scott Fitzgerald’s blog this week, he tackled the subject of hiring – interviews, resumes, etc., with an emphasis on GOOD hires. That got me to wondering about the kinds of questions to ask in interviews in order to get thoughtful answers, and ultimately to hire the perfect person for the job. I wanted to…

When I started Fitzgerald’s Bicycles in 2002, I never intended to bring on any employees at all, let alone grow to the staff of 14 that we have now. I was a one man repair shop and after a summer or two I would surely be moving on to something else. Well, my staff of…

What’s YOUR Brand? – The Big Guys Know… The Reason Why National chain retailers are crushing small independent retailers because they know how to develop and manage a brand. If more of us independent retailers knew how to do this we could take back market share! Before you dive into the great information given in…

Where to begin? The idea of picking retail topics to write about, not to mention the very first topic, is pretty daunting to say the least. Inventory management, hiring, training, sales tips, merchandising, cash flow, or advertising only touch on some of the day to day areas of focus that a retail owner or manager…