Help / Support

Got a problem or question? We’re here to help.

If you are having trouble with the system for any reason, please let us know about it. We strive to make great software but it is only possible with your help.

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  Forums

  If you can wait a little while for an answer go to the forums and post your question. There you can also discuss questions with fellow MerchantOS users. Your question may even already be answered.

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  MerchantOS User Manual

  Complete documentation on MerchantOS features and setting up your POS hardware. Also contains video lessons narrated by our own expert trainer Scott Kern to speed up staff training.

Contact Us

If you need a timely response send us a message and we’ll get back to you as quickly as possible.

Phone: (866) 554-2453
Email: support@merchantos.com

We are here to answer your calls Monday through Friday 8am – 5pm Pacific Standard Time.